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Useful information

OUR HOTEL IN RIVA DEL GARDA

Deposit 

In order for us to complete and guarantee your room booking we ask for a deposit (amount dependent on the total amount), which you can pay by bank transfer or by credit card. 

Cancellation

In the event that rooms cannot be rebooked:

between 30 and 14 days before arrival we charge 30%;

between 13 and 3 days before arrival we charge 50%;

between 2 days and 1 days before arrival we charge 80%.

In the case of non-arrival, late arrival or early departure we charge 100%.

If you are entitled to cancel your booking free of charge, an administration of fee of EUR 50.00 will be payable.

 

Fixed children’s prices 2019

For children staying in room with parents when two adults are paying the full rate.
For all children between the ages of 0 and 2 a rate of EUR 14.00 per person per night.
For all children between the ages of 2 and 6 a rate of EUR 22.00 per person per night.
For all children between the ages of 6 and 12 a rate of EUR 29.00 per person per night.

 

Pets

You are welcome to bring your pet dog to the hotel. In accordance with the law, however, dogs are not allowed in the dining room or on the sunbathing area near the swimming pool. Thank you for your understanding – charge per night € 10.00 

Credit cards accepted

Visa, MasterCard, Maestro

The hotel reserves the right to authorise your credit card prior to arrival.

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